AIRLINK TRAVEL, CARGO & TOURSIM AGENCY, is transportation, lodging, and admission to entertainment activities to individuals and groups planning trips. They offer advice on destinations, plan trip itineraries, and make travel arrangements for clients. The company was established in 2015.

We established this company with the knowledge that we can be competitive in an already overloaded market. The reason for our confidence is because of the plan we made, our expertise and the networking we have within the community we serve.

The resources mentioned have helped Airlink Travel Agency to acquire a lion’s share in the customers that travel within a relatively very short period of time. Our customers also enjoyed greater satisfaction because of the quality and the timely services we provide. The Headquarter of Airlink Travel, Cargo & Tourism Agency is in Mogadishu and has branches Nairobi, Kampala, Hargaysa, Adado and Garawe.

We are committed to offering travel services of the highest quality, combining our energy and enthusiasm, with our years of experience. Our greatest satisfaction comes in serving large numbers of satisfied clients who have experienced the joys and inspiration of travel. Ever since the company was established has concentrated its efforts in producing quality travel, responding to the needs of the times while anticipating the demands of the future. You will discover that AIRLINK TRAVEL CARGO & TRSM AGENCY is quite diverse.

We use our diversity in and out of the travel industry to address various global concerns. By planning and organizing events, we address current issues such as the environment and international relations. We narrow the gap of misunderstanding between people by promoting international business and cultural exchanges and by serving as a major source of information. Continually providing a vast array of innovative ideas and quality services, AIRLINK TRAVEL CARGO & TRSM AGENCY commits itself as a leader in promoting the enrichment of mankind and the globalization of the world as we embark on the journey into this twenty first century.

What we strive for

Our motto: our motto is “the best place to start your travel”. This motto puts us under positive pressure to provide brilliant services to our customers. The motto makes us to want and strive to be the best. We make sure that our services are in line with our motto.

Communication: We believe that communication is the single most important activity in a business. We have a fantastic communication strategy that helps us and our clients to get the relevant information at the right time. A very good example of our excellent communication strategy is that we call our customers at night before the day of traveling to inform them about their journey. We also call them two hours before checking to inform them any changes if any. Otherwise we wish our clients to have a good, safe and blessed journey.

Providing information about the customer’s destination: We give them information like the weather, road transport fares and availability, time zone, currency exchange and language(s) spoken by people.

Objectives

• Provide a high standard of services suitable for individuals seeking relaxing, comfortable and memorable experiences in the hospitality and tourism industry.
• Provide the tourist market with the quality personal required by the tourism industry.
• Produce expeditions and memories that would satisfy each and every single of the customers.
• Evaluate current cultural, economic, and social issues affecting the tourism and travel industry.
• Participate in both local and regional community service by providing general lectures, consultation, and training programs.